Successfully consulted over 100 banks in 22 countries.
Providing Smart Strategies to lead the new mobile and digital Payment Ecosystem.With over 25 years of experience in international payment consultancy, GLOBAL PAYMENTS CONSULTING has carried out re-engineering projects, alliances of card programs, strategic plans, and the life cycle of credit and debit card products. They have overseen large-scale projects to optimize the profitability of card payment systems and acceptance channels. Global Payments Consulting has a proven track record in improving the lifecycle and implementation of best practices for the Issuing and Acquirer business. They provide insight into market opportunities as well as possible threats with competitive intelligence and benchmarking. Global Payments Consulting has developed evaluations of interchange fees for credit and debit products. They specialize in profitability projects to improve net income for more than 100 issuing bank and merchant acquirers in 22 Latin American countries, the United States, Spain, and England.
Why our clients trust us?
We are a strategy consulting company created to optimize card performance and optimization. We firmly believe in developing payment strategies to leverage the industry’s transformation towards a new payment ecosystem, including open banking, mobility, and mobile applications. The payment industry is the most profitable business for retail banks, issuing entities, and merchant acquirers. It is necessary to implement unique strategies to strengthen the value proposition to your customers and boost the new card placement with sustained growth for credit and billings of debit card portfolios.
We offer a comprehensive review of the payment business strategy, the value proposition of card products and services and articulate an action plan based on key indicators that facilitate business management and decision-making initiatives. Global Payments Consulting offers a strategic review of the payment business to strengthen the competitiveness of bank issuers and merchant acceptance channels. We implement a detailed evaluation to improve current performance by implementing a range of initiatives and action plans to achieve sustained growth and re-align the credit limits of card portfolios. This is achieved by applying the best international practices to optimize both the financial and business value chains.
The initiatives implemented by Global Payments Consulting aim to increase revenues and net profits for bank issuers, achieving an annual increase of 35% to 75%. We have implemented a comprehensive review of the credit and debit card portfolios and differentiated segments by customers. We aim to generate operational efficiencies from new account acquisition, card activation, usage, and segment initiatives to become the main preference card, including implementing measures to strengthen the collection and portfolio recovery.
We understand that our clients face an increasingly competitive and constantly changing business environment with immediate challenges involving heavy person-to-person transactions, specialized applications and digital interfaces without contact, real-time processing, digital marketing, geolocation, the internet of things, which demand the need for financial inclusion, artificial intelligence, and new blockchain technologies. The industry redefines how customers and businesses offer payment products to the market with “smart” devices powered by sensors and network connectivity that collect and exchange data and are weaving unprecedented business intelligence across the payment ecosystem.
To face the new challenges of the payment ecosystem, the issuing and acquiring banks, the card processors, and financial institutions select us as their strategic partner because we are a company focused on increasing payments profitability and generating measurable and reliable results.
With extensive experience in the payment arena, we can implement the best international practices and solutions of payment methods, apply winning strategies, and select cutting-edge processing technologies with maximum efficiency and competitiveness. This is why we are recognized as a results-oriented consulting company that helps our clients significantly increase profits and achieve operational efficiency.
PAYMENT SOLUTIONS
RELIES ON THE COMPETITIVENESS OF OUR CLIENTS AND THE IMPLEMENTATION OF SMART STRATEGIES TO LEAD THE NEW DIGITAL PAYMENT ECOSYSTEM.
What do We do?
OUR PROJECTS INCREASE CREDIT CARD PROFITABILITY BETWEEN 35% TO 75% ANNUALY
The services we provide to card issuers and the acquiring business allow us to increase revenues, optimize operating costs and increase net business profits. We achieve this goal through three growth levers. The first is to increase the net placement of cards to complete an annual net growth of 10% to 15% on cancellations; the second lever is the revision of the credit limits of the cards to increase the available balance and increase the invoicing for clients with good payment behavior, and the third lever is to review the life cycle to increase loyalty and the frequency of use of payment cards every month.
To measure the results, we set up a profitability model to estimate the business contribution and the average revenue per customer, by type of card product, by transactional channel, and by branch. As part of the consultancies, we offer a fully integrated profitability model by implementing card business management tools aligned with the placement of new cards, the sales strategy, the income of the products, the differentiation of the profit by credit card limit ranges, and portfolio risk controls. The result is a business model that enables higher performance with maximum efficiency and optimal revenue generation, focusing on increasing business profitability.
STRATEGIC PLANS AND BENCHMARKS TO OPTIMIZE THE GROWTH AND PERFORMANCE OF CARD PRODUCTS
We implement a comprehensive vision to drive business growth by reviewing new account strategies, the lifecycle of credit and debit card products, portfolio segmentation strategies, customer retention, and periodic growth in Credit card limits for customers with more than 40% of balance usage.
EVALUATE NEW CUSTOMER ACQUISITION AND CREDIT PROCESS
We will determine the productivity indicators and cost efficiency when the customer completes the credit card application to the delivery and the first use of the card. Included, at the point of sale for an optimal delivery and activation time.
MANAGE YOUR CREDIT LINES
We ensure that cardholders are provided with a sufficient line of credit to prevent that they pull another card out of their wallets to pay for purchases.
ENHANCE CARD VALUE PROPOSITION FOR CREDIT AND DEBIT CARDS PRODUCTS AND SERVICES
Development of innovative products and payment services are used to penetrate the higher consumption categories, with an incentive and loyalty plan that differentiates the activation process and increases profits of different market segments (low, medium and high).
CREDIT CARD LIFECYCLE AND CUSTOMER ACTIVITY ANALYSIS
As a card business evolves from a new account to maturity, lifecycle strategies and tactics must be periodically evaluated and adjusted to maximize card activation and customer loyalty.
CUSTOMER SEGMENTATION STRATEGIES
Customer segmentation is one of the most fundamental building blocks in getting to know customers purchasing behavior.
ANALYZE THE PRODUCTIVITY AND EFFICIENCY OF THE VALUE CHAIN OF PAYMENTS SYSTEMS
A cost analysis of the card business’s value chain is carefully performed on 12 key operational functional activities from new accounts acquisition to card issuance and delivery of cards. This includes customer service, risk control, collection, and portfolio recovery strategies.
PROACTIVE CUSTOMER RETENTION PROGRAM
We develop customer retention strategies with staff trained in key messages targeting a goal between 50% to 60% to retain customers who call to cancel their cards.
PROFITABILITY MODEL TO ANALYZE KEY BUSINESS DRIVERS
We carry out a business assessment and implement a control process to increased revenues and prevent future losses.
PAYMENT SOLUTIONS
OPTIMIZING THE MERCHANT ACQUIRING AND ELECTRONIC CHANNELS ACCEPTANCE
Based on extensive research and insights gained from working with more than 30 acquirers and processors across the region, Global Payments Consulting specializes in the development and implementation of strategic projects to increase the profitability and efficiency of merchant acquirers and card processors.
GOING MOBILE WITH LOCAL FORMS OF PAYMENTS AND TOKENIZATION
Tokenization is the starting point for digital transformation and is the replacement of the account number by “a unique digital identifier” to initiate digital payment activity. For m-commerce, some local forms of payment that rely on online bank authentication have developed dedicated solutions.
number of clients
MILLION OF REVENUE GROWTH
The traditional payment systems
ARE EVOLVING
With our strategic business approach
We can help you start your digital banking roadmap towards a cashless system.
Our History
GLOBAL PAYMENTS CONSULTING supports financial institutions in transforming their electronic financial services, including card payments, merchant acceptance, and electronic channels.
The main objective is to increase the performance of issuing banks and card processors. We provide advice and strategic, financial, organizational structure in the payment industry, including card acceptance channels such as point of sale, ATMs, websites, and correspondent agents.
Our goal is to maximize profits by implementing a workable plan to strengthen your organization’s inherent capabilities and drive massive growth in commercial payment channels.
Our Clients
9341 S. W. 136 Street, Miami, Florida, 33176
Other Locations:
Central America, Canada, and Mexico.